Dispute Properties Help

This panel is used to define information about the organization or department responsible for verifying your site's privacy practices and resolving disputes.

General

Use this tab to identify the organization or service that handles disputes concerning your organization's privacy policy.

Name
Enter the name of the organization or service. This field corresponds to the SHORT-DESCRIPTION attribute of the P3P specification. No more than 255 characters are allowed. For example, IBM Corporation .
URL
URL of the customer service web page or independent organization, or URL for information about the relevant court or applicable law. This field is required. Independent privacy seal organizations publish the official URL which identifies their service. That URL should be entered here. For example, http://www.truste.org/ .
Type
Select one of the following service types:
Customer service
Indicates that disputes are resolved by the Web site's customer service department or representative. If this type is selected, the Description field must indicate how to contact customer service.
Independent organization
Indicates that disputes are resolved by an independent organization. If this type is selected, the Description field must indicate how to contact the third party organization.
Court
Indicates that disputes can be resolved by filing a legal complaint against the Web site.
Applicable law
Indicates that disputes are resolved in accordance with the law referenced in the Description.
Description
Enter more complete information about how users can take advantage of the service, such as contact information for an independent organization. This field corresponds to the LONG-DESCRIPTION element in the P3P specification. For example,
Questions regarding this statement should be directed to the IBM site coordinator, or TRUSTe for clarification.

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